Langley Primary School

Family Support


Mrs Burgess is our full time Child and Family Mentor and works across the whole school supporting both children and families offering emotional support, guidance and practical help to those who are experiencing short or long term difficulties. 


If you wish to arrange to have a chat with Mrs Burgess, please do so through the School office or alternatively she can be contacted through Dojo.


Langley Primary School Pantry

(Easily accessible and no judgement made)


Langley Primary School are proud to be working with ‘Be Kind’.


Be Kind aims to improve the lives of those in need and less fortunate by providing kindness.


Be Kind and Langley Primary have put together a ‘School Kindness Pantry’ of essential non-perishable goods to support families who are finding it difficult to maintain the weekly grocery shop due to the rising cost of living.


In the pantry you find some of the items listed below:



  •  Cereal
  • Jars of coffee
  • Teabags
  • Soup
  • Rice
  • Shower gel
  • Pasta
  • Toothbrushes
  • Toothpaste
  • Tinned corned beef
  • Tinned rice pudding
  • Tinned fruit
  • Baked beans
  • Tinned tomatoes
  • Tinned vegetables
  • Tinned stews/casseroles
  • Tinned meat and fish
  • Cartons of long-life milk
  • Biscuits



To arrange access to the School Kindness Pantry, please Dojo

message or email Mrs Burgess our Family Support Worker, email


Langley Primary Textile Recycling


On school site, we also have a large green ‘Rag Box’ textile recycling box which is situated by the entrance to the main school office.


Please see below for what can and can’t be placed in the box.


Rag Box accepts the following items:

Rag Box does not accept the following items:

·        Wearable Clothing

·        Paired shoes

·        Handbags

·        Belts

·        Work wear

·        Curtains

·        Towels

·        Duvets or Duvet Covers

·        Pillows or Pillow Cases

·        Blankets

·        Table Cloths

·        Linens

·        Cushions

·        Wet/Soiled Clothes

·        Carpets

·        Suitcases

·        Books

·        Bric a Brac

·        Clothes Hangers

·        Electricals




The box will be emptied regularly and the recycling company pay a fee which will be sent directly to Be Kind to help fund our School Kindness Pantry.



Rag Box are a member of the textile recycling association (


Support for Families



Birmingham and Solihull Mental Health NHS Foundation Trust, Barnardos and Autism West Midlands work together to provide emotional wellbeing and mental health services for children and young people in Solihull. They provide assessment and treatment of children and young people with mental health or severe emotional and behavioural difficulties. The service currently accepts children and young people, until their 19th birthday, who are residents in the borough of Solihull. The services operate from two sites, one in Chelmsley Wood and one in Knowle.

Tel: 0121 301 2730

Fax: 0121 301 2751



Forward Thinking Birmingham (FTB)

Forward Thinking Birmingham work with 0-25 year olds who are struggling with their mental health. They work alongside partners offering care pathways of mental health assessments and treatment. They aim to involve families/guardians/carers in their care and treatment wherever possible.



Ordinary Magic

Ordinary Magic is a Not for Profit Mental Health and Wellbeing Organisation based in Solihull that offers help and support to children and young people to help build their confidence, resilience and self-esteem. They do that by offering one to one support, specialised holiday clubs, after school activities and workshops and events for children and parents.

If you have any questions or you would like free information, advice and guidance please call them on 0121 514 8854, email: or visit  Facebook @ordinarymagicuk



Young Minds

Young Minds is a website designed to support young people, and their parents, with all aspects of mental health, growing up, changes and honest case studies and advice.




Shoot is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It is somewhere to go to if you’re struggling to cope and need immediate help. Text 85258




Kooth is a free online service offering emotional and mental health support for children and young people aged 11-24 years old. You can anonymously message or have a live chat with a qualified counsellor about anything that’s on your mind.





Childline is a 24-hour counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC. Childline deals with any issue which causes distress or concern. Common issues dealt with include child abuse, bullying, mental illness, parental separation or divorce, teenage pregnancy, substance misuse, neglect, and psychological abuse. They are open 7 days a week, 365 days of the year on: 0800 1111 or via online chat at:



Child Bereavement UK
Solihull bereavement services has a team of dedicated professionals and trained volunteers who provide a sensitive service to people living or working in Solihull.

People who use the Service may have lost a baby or have experienced the death of a partner, parent, child, relation or colleague in many different circumstances.

Their purpose is to help bereaved people to come to terms with their grief in the way most appropriate to them, and to help identify ways of moving on with their lives. The service is confidential, and they work individually with adults over the age of 16.

To contact them call: 0121 424 5103 or visit



Family Lives

Family Lives provides targeted early intervention and crisis support to families around, cyberbullying, anger and violence, stress, anxiety and depression, boundaries and discipline and family relationships.

If you need to talk, they’re there to listen on 0808 800 2222 or via online chat and email



Birmingham Healthy Minds

Birmingham Healthy Minds is an NHS primary care psychological therapies service for people aged 16 or over with depression and anxiety symptoms.

They can offer a variety of treatments depending on the need, for example cognitive behavioural therapy, mindfulness and interpersonal therapy. You can find out more by calling 0121 301 2525 or visiting



Women’s Aid

Women’s Aid listen, believe and support women and children affected by domestic violence and abuse.

Every day there are specially trained female workers who provide emotional and practical support to women and children. Support can be offered via the telephone or via web chat.

If you or someone you know needs help or support, please either call the helpline which is open Monday–Friday 9.15am-5.15pm on 0808 800 0028 or click here and use the web chat facility which is open Monday-Friday 10am-4pm.




Respect are a pioneering domestic abuse organisation who develop safe, effective work with perpetrators, male victims and young people who use violence in their close relationships.

Respect have two helplines available:

· Respect Phone line – confidential helpline, email and web chat service for domestic abuse perpetrators and those supporting them. Call 0808 802 4040 or visit

· Men’s Advice Line – confidential helpline, email and web chat service for male victims of domestic abuse. Call 0808 801 0327 or visit



ManKind provides information, support and signposting to men suffering from domestic abuse. This can range from physical violence or object throwing, to abuse such as constant bullying or insults.

The confidential helpline is a listening service which provides emotional support, practical information and signposting. The helpline also welcomes calls from friends, family members, neighbours, colleagues and employers of the male victims seeking information.


For more information please call 01823 334244 or visit Male Victims of Domestic Abuse – Please call 01823 334244 to speak to us confidentially - (


No Excuse for Abuse

 No Excuse for Abuse offers support to all victims of abuse across the West Midlands.

Abuse can be inflicted by anyone and can take place anywhere, in person or online. It can be words, actions, or both. If you have experienced abuse of any kind such as emotional, physical, sexual or financial you don’t need to deal with it alone and it is never your fault.

For further information or support please visit